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First National Brand
Over the last 22 years First National has created a brand that stands alone in signifying outstanding results through high quality and integrity rich service.
R.E.I. Members
Elliott Shiner First National Real Estate is a member of the Real Estate Institute of New South Wales. This ensures the company operates within the guidelines and standards set by the Institute.
Property Management Services
Elliott Shiner First National Real Estate have been market leaders in the Mt Druitt area for over 20 years. During this time we have specialised in Property Management offering a large range of services to our many respected landlords. There are many reasons why Elliott Shiner First National Real Estate should manage your investment property.
A Team of Specialists
Our Property Management team is headed by Helen Weir who has almost 20 years of experience in the industry. The team includes a Senior Property Manager, Business Developments Officer and 3 Property Officers. The team is committed to customer service and constantly aim to exceed the benchmarks we have set with a commitment to continual improvement. The Property Management staff are qualified and trained in laws relating to the tenancies Act and are professionals with the knowledge to be able to efficiently and speedily respond to any situation regarding their client's properties.
Communication
It is our policy to develop open and honest communication with our clients and to build mutual trust with them. We deliver the highest standard of service without losing sight of the importance of personal contact.
Local Presence
Our office is centrally located in the Shopping Centre of Mount Druitt Village which ensures constant tenancy enquiry.
Promotion and Advertising
As prominent as our office is, geographic limitations are now a thing of the past as our office has embraced the latest technology with a website giving potential tenants 24 hour access to properties available for lease. Tenants can easily access your property details via 4 internet sites:
elliottshiner.com.au
realestate.com.au
domain.com.au
justlisted.com.au
As well as this we have a prominent window display in our Shop Front to attract the large amount of walk in traffic off the street.
Tenancy Selection
We adopt a very strict screening process, which aims to obtain the best possible tenant for your property. Our detailed application form enables us to establish current and previous tenancy and employment history, as well as screening business and personal references.We also complete a credit check on the tenants through a National Tenancy Data Base. This information is only available to estate agents and advises us if the tenant has outstanding debts or judgements against their name. This protects you from poor tenants. We will then contact you direct to discuss the application on its merits and the final choice of the tenant is your decision.
Lease Agreement
We prepare all the documentation, ensuring stringent legal compliance. It is also our responsibility to ensure that all requirements to the lease are clearly explained to the tenants at the time of signing this important document and the tenant has to read and understand their obligations.
Maintenance
It is our policy that all owners are contacted and authorisation is obtained before work can be carried out (other than emergency repairs as stipulated in the Residential Tenancy Act 110107). Our office uses trusted qualified tradesman who look after our managed properties. Property Management can organise any works to be done on your behalf or we can use your preferred trade's person though we would need information of these trade's people for our files.
Routine Inspection and Rental Reviews
Rents are reviewed annually, taking into account market conditions and any change in the actual property. A landlord is required to give the tenants 60 days formal notice of an increase in rental. Routine inspections are conducted on all properties to ensure the tenancy is running smoothly and to safeguard our client's financial interests. Condition reports are completed both at the commencement and termination of the tenancy. This ensures that the property is maintained and left in good condition
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