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How can I arrange to view a rental property?
Simply call our office and arrange an appointment to meet a member of our Property Management Team at the property.
Can I pay a deposit and collect the keys to look through the property?
Property Managers are not permitted to give out keys to prospective tenants.
How long will my application take to process?
Usually between 24 and 48 hours, depending on how long it takes to follow up references and to contact the property owner. As soon as a decision is made you will be informed, whether your application is approved or not.
What information do I need to supply with my application?
Property Management conducts a 100 point ID check on all of our applications. You will need at least one form of ID from Group A plus enough from Group B to total 100 points.
GROUP A POINTS
Birth Certificate 40 Passport 40 Drivers license 60
GROUP B POINTS
Student photo ID 40 Pension / Health Care Card 40 Bankcard, Medicare Card etc 25
Other documents include:
Proof of income
Rent receipts or a ledger printout
References - Rental, character and employment
If you are self employed - business or Accountant Reference
Proof of current residence - electricity/phone bill etc
I want the lease to be in my name. Do I have to provide details of the people I will be living with?
Yes. The details of all residents of the property need to be on the application form.
How can I pay my rent?
You can pay rent by any of the following methods:
By cheque or money order
Internet Banking through your chosen financial institution
Direct debit from your nominated bank account, we will supply you with our account details to arrange an automatic transfer.
What happens if I can't pay my rent?
Failure to pay your rent by the due date is a breach of your tenancy agreement. As such, you will be issued with a termination notice. This cannot be avoided however, if you are having temporary financial difficulties contact your Property Manager so they are aware of your situation and can keep the owner of the property informed.
Do I get my own insurance?
Yes. You are responsible for insuring your own belongings.
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